Bringing home a new puppy or kitten is exciting, but it’s also a crucial time for their health and development. Early preventive care helps set them up for a healthy life.
Young pets are vulnerable to infectious diseases. Vaccinations help protect them while their immune systems are developing.
Parasites are common in young pets and can cause illness, discomfort and poor growth.
We are happy to discuss feeding, toilet training, socialisation and general puppy or kitten care during your first visits.
Vaccinations protect your pet against serious and potentially life-threatening diseases. We follow evidence-based vaccination schedules to ensure pets are protected without unnecessary over-vaccination.
We vaccinate dogs against:
We currently use Virbac Canigen vaccines.
We offer titre testing for distemper, hepatitis and parvovirus to check if your dog still has immunity. This involves a blood test.
Please note: leptospirosis must still be vaccinated yearly, even if titre testing is performed.
We recommend giving the vaccine at least 2 weeks before boarding, but always check individual kennel requirements.
Important: Please tell us if anyone in your household is
immunosuppressed, as this vaccine may not be suitable in those circumstances.
We vaccinate cats against:
We use Leucofeligen and Purevax vaccines.
Indoor cats may opt out of leukaemia vaccination, but we strongly recommend it in case they ever escape or go missing.
Parasite prevention is essential for your pet’s health and your household.
Many parasite treatments are prescription-only. We must have seen your pet within the last year and have an up-to-date weight. Free parasite checks are available if needed.
Prescription treatments require a recent health check and weight.
Veterinary treatment costs can rise quickly, especially for unexpected illness or injury. We strongly recommend pet insurance for every pet.
We are proud to partner with Vetsure, who also provide our Pet Health Plans. Members of our Pet Health Plan receive 5% off a new Vetsure Pet Insurance policy, or the discount applied at renewal for existing policies.
We recommend Vetsure Pet Insurance, which also provides our Pet Health Plans.
Excess — the part of an invoice that will not be covered by your insurance company. This is paid by the owner directly to the practice.
Co-Payment — a separate amount which will also not be covered, usually a percentage of any bill submitted. Co-payments are typically applied to policies for pets over 8 years old, though not always, so please check whenever your policy renews.
Exclusions — scenarios your provider may not cover. The most common exclusions are for anything your pet has seen the vet for before you started your current policy. Some companies also exclude specific breeds, so please check before starting a policy.
Pre-Authorisations — some insurers allow you to submit an estimate for proposed treatment in advance, and will confirm whether it would be covered under your current policy. Not all insurers offer this, and replies can take up to a week.
Direct Claims — we are unfortunately unable to accept direct claims at present. Treatment must be paid for on the day. If your insurer offers pre-authorisation we may be able to submit this before treatment is given and accept a direct claim based on their response.
Processing Fee — owners wishing to submit an insurance claim will be charged a £15 processing fee.
Neutering helps prevent unwanted litters and can offer important health and behavioural benefits.
Male & female cats: from 5 months old
From 3 months old. Strongly recommended in females to reduce the risk of uterine cancer (up to 60% risk by age 3 if unneutered).
Our nurses are happy to offer free weight and diet advice.
Pregnancy and birth are usually straightforward, but it’s important to know what is normal — and when to seek help.
Ensure your pet has a warm, quiet nesting area with easy access to food and water.
If you are ever unsure, it is always safer to contact the practice for advice.
If fleas are present, treating your pet alone is not enough. We can advise on effective household flea control products and prevention plans.
Yes. Fleas can be brought into the home on clothing, and worms can be passed on from the environment or from hunting behaviour in cats. Regular parasite prevention is recommended for both indoor and outdoor pets.
We recommend a lifetime policy with at least £7,000 of cover per year. This ensures ongoing conditions remain covered for the life of your pet. Short-term or 12-month policies often stop covering ongoing conditions after one year, so please check before you buy.
We are proud to partner with Vetsure — Pet Health Plan members receive 5% off a new Vetsure Pet Insurance policy, or the discount applied at renewal for existing policies.
Puppies can usually go outside around 7 days after their second vaccination. Kittens can go outside 14 days after their second vaccination, although we recommend keeping them indoors until after they are neutered. Your vet will advise you based on your pet’s individual circumstances.
Neutering can reduce metabolism and increase appetite, which can lead to weight gain if diet is not adjusted. We recommend reviewing your pet’s diet after neutering and considering a neutered diet. Our nurses are happy to provide free weight and nutrition advice.
You should contact us urgently if labour is prolonged, if there are strong contractions without a baby being born, long gaps between deliveries, abnormal discharge, excessive bleeding, or if mum seems unwell or distressed. If you are ever unsure, it is always best to call for advice.
Address:
319 Station Road, South Hayes UB3 4JF
Tel:
020 8848 1818
Address:
222 Uxbridge Road, Feltham TW13 5DL
Tel:
020 8893 7888
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